I Was Trapped in a Learna AI Subscription That Cannot Be Canceled

Due to an unauthorized subscription started without my knowledge or consent on the Learna AI app, a total of approximately $27 has been deducted from my account over the past three weeks. Ever since I noticed this subscription, I have been trying to cancel it, but for three weeks now, I have been completely unable to complete the cancellation.

I attempted to cancel through the app and via all other available methods, and I also contacted customer support multiple times via email. However, I keep receiving automated responses saying, "We cannot cancel it on our end, you have to cancel it yourself," yet there is no area, button, or option anywhere in the app that allows me to follow those instructions and terminate the subscription.

I demand that this unauthorized subscription be canceled immediately and that the approximately $27 collected from me over the last three weeks be fully refunded to my account. I request a prompt investigation into this issue and an immediate resolution to my hardship.