My Kwai account was blocked suddenly without any warning, and when I tried to open a new account, that one was also bloc...ked. This situation has been going on for about one day. I did not receive any explanation or reason from the app; it simply blocked my accounts without notifying me what I suppose
After entering my phone number for my old Kwai account under the username “w***,” I am no longer able to access it. When... I try to log in, I keep receiving verification codes, but I still cannot successfully access the account. At this point, my account is completely unusable. I am requesting that K
I have been unable to withdraw money from my Kwai account for about a month. When I try to transfer funds to my Kuveyt T...ürk IBAN, the app displays a message saying, “This bank account is linked to another account,” and the transaction does not go through. I first experienced this issue when I attem
I have not been able to access my Kwai account under the name “P*** H***” since January 11, 2026. Because I no longer us...e the old phone number registered to the account, I entered my new phone number in the app’s number update section. After completing this step, I have been completely unable to log
I earned money by watching videos on the Kwai app, and I was previously able to withdraw my balance to my bank account a...nd my Papara account without any issues. Over the past three days, however, I have repeatedly tried to withdraw my earnings to my Enpara, Şekerbank, and İninal accounts, but the ap
I reset my Xiaomi Poco F7 phone to factory settings on December 31, 2025. After reinstalling the Kwai app, I noticed tha...t the “log in with phone number” option, which I had always used before, no longer appears. Because of this, I am unable to access my account. Until now, I have only logged into m
A Kwai account named “Kaderimsin49” has started sharing my photos and videos — including ones with my family — without m...y permission as of today. Additionally, this person has obtained my relatives’ phone numbers, is harassing them, and is threatening me through these actions. This situation violat
My name is Andres and I am writing because I urgently need help recovering ...my Kwai account. I use an Android device and my Kwai user ID is “yuoker22”,
I have been unable to access my old Kwai account for a long time. The username of my account was “aşiret güzeli,” and th...e profile contained my own photo. In the bio section, there was only the letter “f.” I later changed the phone number I used when creating this account, and now I no longer remembe
I haven’t been able to access my old Kwai account for about two months. After changing my phone, the app created a new a...ccount automatically when I logged in, and it keeps showing this new account instead of my old one. I had registered my old account using my email address, and the address I used w
On the evening of November 14, 2025, at around 5:50 p.m., my friend and I opened the Kwai app to watch funny videos. How...ever, on the app’s main feed, we encountered +18 content, as well as videos containing violence and injustice toward women. Seeing these types of psychologically disturbing videos
I have been trying to delete my Kwai account, registered under the name Saray Kızıltaş, for about six months. However, b...ecause the Google account linked to my Kwai profile still has my old phone number, I cannot log in and therefore cannot delete the account. This is very concerning for me, especial
Since November 10, 2025, I have been unable to withdraw the $3 USD accumulated in the rewards section of the Kwai app. W...hen I try to withdraw my money, the transaction is rejected on the grounds that I violated community guidelines, but I have not received any notification or detailed explanation. I
About three days ago on the Kwai app, my private messaging feature was temporarily banned due to a “community rule” viol...ation, even though I did not receive any warning or notification beforehand. My account username is “Almina.” Every day when I try to send a message, I receive the warning: “Your p
I use the Kwai app on my Samsung G610F phone, downloaded through the Google Play Store. For about a week now, the messag...es section in Kwai has completely stopped working — I can’t see any messages at all. During this time, I restarted my phone and even deleted and reinstalled the app, but the issue
Even though I have reinstalled the Kwai app on my Redmi 9A phone since November 1, I still cannot use the messaging feat...ure. The option to send messages does not appear anywhere in the app, and I am not receiving any error messages either. My account has no restrictions or penalties. I also tried lo
Without warning, my Kwai account was abruptly blocked. I've complied with the guidelines and only shared authentic conte...nt. I ask that my account be properly reviewed and reactivated right away so that I can use it once more.
I want to vote on short videos through the Moderator Center in the Kwai app, but I cannot complete this action. Every ti...me I try, I receive an error message saying “Wait 3 seconds,” and the voting process never goes through. This issue has been happening since 06/02/2024, and it still persists today
I just got a publishing ban on my Kwai account because my little sibling accidentally posted something inappropriate. By... the time I saw it, the account was already restricted. I'm really sorry about this mistake and I'm asking for help to get the ban lifted. I didn’t mean to overlook this, and I’m r
For the past 3–4 days, I have been unable to use the family creation feature in the Kwai app. I am using the latest vers...ion of the app on my Android device, but the button to create a family has completely disappeared. I updated the app, deleted and reinstalled it, and even restarted my device, yet
I am frustrated with the constant gambling content that appears every single day and every second on the Kwai Turkey app.... Under the so-called “game” pages, users are encouraged to buy diamonds and gamble, and the amount of money flowing out of the country through this system reaches hundreds of mill
For about a month now, I have discovered that two fake accounts have been created in my name on the Kwai app. One of the...se accounts was opened under the name “zehra S*****” and has shared many of my personal videos without my permission. The other fake account was created under the name “zehra uluta
On August 29, my Kwai account was permanently banned without any explanation. I did not receive any notification or clar...ification either within the app or from customer support regarding the reason for this decision. My account is registered with the phone number 0532*****65. After the ban, I filed
For the past two days, I have been experiencing message violations through private messages on the Kwai app. My username... is cellatteksizhepiniz. I do not know who these messages came from, but I reported them through the app. Unfortunately, no solution has been provided so far. I have faced similar