Kwai Not Letting Me Access My Old Profile

November 22, 2025 4:50 AM76

I haven’t been able to access my old Kwai account for about two months. After changing my phone, the app created a new account automatically when I logged in, and it keeps showing this new account instead of my old one. I had registered my old account using my email address, and the address I used was z********@gmail.com**.

I want my old account to be restored and to be able to log in to it again. I request that Kwai locate my old account through my email address, reactivate it, and take the necessary steps so that I can use my previous account instead of the newly created one.

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