Dyson V16 Losing Suction Due to Filter Clogging – Replacement Needed
I purchased a Dyson V16 in Turkey on 12/10/2026 and for about 1 year I have been facing serious air filter clogging and loss of suction power. The device cannot clean properly and I definitely cannot get the performance that is claimed for this product. I took the product to service and they stated that the problem was solved, but the same fault reappeared about one month later. A device at this price level needing service and then repeating the same problem shows that there is a serious and permanent defect, and this is absolutely unacceptable for me. I request an immediate replacement of my Dyson V16 with a new and fault‑free device or a full refund of my payment. I expect Dyson to take responsibility for this ongoing fault and to provide a clear and final solution without further loss of time.
Dear Customer, Thank you for the feedback you shared with us. Your satisfaction is very important to us. Rest assured that we will handle the matter with care. Our support center representative will contact you as soon as possible to provide assistance. Sincerely, Dyson Turkey
Dear Customer, In response to your request, we called you via our call center line 0850 532 11 44 but were unable to reach you. If you wish to continue your request, you can contact us through our call center at 0850 532 11 44 or via other communication channels at https://www.dyson.com.tr/destek/iletisime-gecin. Sincerely, Dyson Turkey
You can call again.
