My recent Instacart orders are like no other in the worst sense…In my past four orders alone, I've had annoying and def dissuasive problems…If I have to be honest, Instacart has been responsive in refunding missing or damaged items, none of these items exceeded $7…I was so happy with it I would just place orders worth of $100 monthly, of course before it went ballistic. Yesterday for example, placed an order that included fresh greenery, my shopper informed me they were out of stock, I selected an alternative option and explicitly instructed them to remove the out-of-stock item from my cart. Yet now I see both charges on my card. Today, received an email from Instacart stating that they would not issue a refund for the duplicate charge. Excuse me but why? Their error resulted in an additional charge of nearly $20. No thx again.
I’m recovering from major surgery, unable to lift or navigate stairs, relying on delivery service. Though all these were noted, Instacart people just ignored specific instructions, left items inaccessible despite explaining my medical situation. Delivery person unresponsive, against all my efforts s...
Instacart's technical glitches and lack of available batches are seriously impacting my ability to earn a living through the platform. I rely on this income to support myself, and these recurring issues are making it increasingly difficult. I mean look at yesterday, I woke up so very early to realiz...
Shoppers need to stop their habit of replacing the items I order with completely irrelevant substitutes. my request for pure organic orange juice without any additives was kind of ignored, instead of fulfilling my request, the shoppers keep insisting that the alternatives they choose are just as goo...
Dealing with Grab's refund policy has been a total mess. Recently I paid for a ride, and although the driver never showed up due to a technical issue, the fare was debited from my account. I contacted Grab's customer care right away hoping for a quick fix. Rather, I received flimsy answers and point...
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