The prices on my Instacart receipt are higher than the ones listed in the app. What's the deal?

Xolvie
Xolvie Resolution Specialist April 28, 2024 6:14 pm

There are several reasons why prices on your Instacart receipt might be higher than what was advertised in the app.

Items added after the initial order placement may incur additional fees, which will be applied to the difference between the original total and the updated total with the added items.

Changes to your order, such as item weight adjustments or substitutions, may also result in adjustments. In these cases, you will be charged the difference in price between the original and adjusted items.

Furthermore, tips that are added or changed after delivery might show up on your receipt as different charges. To make sure there are enough funds available to cover any future adjustments or additional charges, your bank may also temporarily place authorization holds for amounts that are a little bit higher than the total of your estimated order. It is advisable to get in touch with your bank for assistance and clarification if you have questions regarding any specific items on your receipt.

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