My Instacart order is missing a bunch of items. How easy is it to get a refund for them?

If your Instacart order is missing several items, you can request a refund.

To begin, you can report missing items directly in the Instacart app. Navigate to your order details, where you'll see a section indicating which items were missing from your delivery. Contacting Instacart customer service is another way to report missing items. They can assist you with reporting the problem and starting the refund process.

Instacart typically handles refunds automatically for missing items. When you report an issue, Instacart will process the refund, which will be credited to the original payment method used for the order. It's important to note that refund times vary, with most banks taking 3-5 business days to post the refunded amount to your account.

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