On January 9, 2026, I placed two orders on the Ilife website for robot vacuum side brushes. Only one of the orders was d...elivered, while my other order, number #3441, has neither been shipped nor refunded despite nearly two months having passed. I made the payment via bank transfer. During this time,
I ordered a charging battery for my Ilife robot vacuum and specifically noted that it should be the same as shown on the... sales website—original, sealed in a closed box, and properly labeled. However, what I received was an opened, unlabeled, ordinary refurbished battery. They are not answering my ph
Hello, the new Ilife cordless stick vacuum I recently purchased is not working, and I am unable to reach any authorized ...representative. The contact phone numbers ring a few times and then the call disconnects. I request that my issue be resolved and that I be provided with a valid phone number or ad
I purchased an Ilife A10S model vacuum from Beymen, and it has only been four days since it arrived. From the initial se...tup, the battery level has consistently shown 97%. On my third use today, I experienced another issue: while it appeared to be charging on the dock, the battery remained stuck at 7
I purchased an I-Life Model 480 device from beymen.com. From the very first use, the battery drained very quickly, and I... kept receiving a “battery low” warning. Despite this, I continued using the device. After some time, however, the device stopped working completely. I sent it to the authorized I-
I purchased an Ilife robot vacuum, but after it broke down, I sent it to the service center for repair. However, the com...pany they are affiliated with is extremely unprofessional and unresponsive. There is no phone number you can reach, and they only reply to WhatsApp messages every two or three days
My robot vacuum has malfunctioned twice. Even though I included written notes explaining the issue each time I sent it i...n, during the first repair they did not even properly examine the problem and instead claimed there was a different issue caused by “user error,” demanding a service fee. The issue
On January 2, 2023, I purchased an Ilife A10S model robot vacuum from a Teknosa store. The vacuuming performance and ove...rall functionality of the device were excellent, and I had no issues with it. For a while, I did not use the mopping tank and only used the robot for vacuuming. One day, I attached
