Ilife Seller Sends Refurbished Battery Instead of Original Sealed Product
I ordered a charging battery for my Ilife robot vacuum and specifically noted that it should be the same as shown on the sales website—original, sealed in a closed box, and properly labeled. However, what I received was an opened, unlabeled, ordinary refurbished battery. They are not answering my phone calls and are not responding to my emails. I am considering filing a complaint with the relevant authorities. They are quick to sell the product, but they do not provide support afterward and do not inspire trust.
