Hello, the new Ilife cordless stick vacuum I recently purchased is not working, and I am unable to reach any authorized representative. The contact phone numbers ring a few times and then the call disconnects. I request that my issue be resolved and that I be provided with a valid phone number or address where I can reach the appropriate authorities or customer service.
I purchased an Ilife robot vacuum, but after it broke down, I sent it to the service center for repair. However, the company they are affiliated with is extremely unprofessional and unresponsive. There is no phone number you can reach, and they only reply to WhatsApp messages every two or three days...
I ordered a charging battery for my Ilife robot vacuum and specifically noted that it should be the same as shown on the sales website—original, sealed in a closed box, and properly labeled. However, what I received was an opened, unlabeled, ordinary refurbished battery. They are not answering my ph...
On January 9, 2026, I placed two orders on the Ilife website for robot vacuum side brushes. Only one of the orders was delivered, while my other order, number #3441, has neither been shipped nor refunded despite nearly two months having passed. I made the payment via bank transfer. During this time,...
I purchased the iRobot Roomba i3 in November 2021, and for the past two weeks, it has not been working at full performance. The suction power has significantly weakened, and the sound output has noticeably decreased. Other than this issue, the device appears to be functioning normally. I contacted ...
Two years ago, I purchased an iLife A9s smart vacuum. I recently sent it to service to repair its broken parts, but I received the product back with the repairs incomplete. Even though I clearly stated that the dustbin was cracked, it was not repaired. I was also charged approximately $60 before the...
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