I play an IGG game using my Facebook login, and my account keeps getting accessed by someone else—even after I changed every password (Facebook, Google, and IGG). I noticed strange in-game activity I didn’t make, which proves another person is logging in and playing on my profile. I followed all basic security steps: updated passwords, checked devices, and reviewed recent logins. None of it stopped the unauthorized access. This is extremely frustrating and makes me worry about my personal data and in-game progress.
IGG, I need urgent help. Please immediately lock my account, force-logout all other devices, investigate the unauthorized access, and restore any affected progress. Enable stronger protections (like mandatory two-factor authentication for Facebook-linked accounts) and confirm the fix with a case number. I expect a timely response and a permanent solution so I can safely play again.
After updating my game on Igg.com, I lost access to my old account. When I tried to log back in, my previous progress was gone, and a completely new account appeared instead. Originally, I had linked my old game to my Facebook account, but now when I log in through Facebook, it only opens a differen...
My Lords Mobile account on Igg.com has been hacked and stolen. Whenever I try to log in, I receive a message saying the account is being accessed from another device. To make matters worse, the hacker even changed my in-game nickname, so I cannot locate my original profile anymore. I have been play...
Hello, today when I logged into my IGG account, I discovered that my game account was linked to a completely new profile. As a result, all of my progress and in-game purchases were erased. I can no longer access the account I spent so much time and money developing. Unfortunately, I do not remember...
I have been playing Genshin Impact for three years, but now I can’t access my account due to an issue with the Gmail verification code. When I request the code, the system claims it has been sent, but nothing ever arrives in my Gmail inbox. I tried using Facebook login instead, but after redirectin...
I recently discovered that my bank card was charged without my permission through the Google IGG mobile game. The transaction went through without any password verification or authorization from me, and the total amount withdrawn was ₺1200. I want to be very clear: I did not make this purchase, and ...
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