I’m extremely disappointed with the Robx R7. First, I encountered a major issue where the mop function stopped working entirely. I sent the device to their service center, expecting proper support, but instead, I received vague responses implying the issue wasn't covered by warranty. They sent the d...
I’m incredibly frustrated with my Robx 2024 laser device. The last time I tried to use it, an unexplained LED screen warning popped up, and I couldn’t proceed with treatment. The only thing I could do was turn the device off and back on. After waiting a long time and restarting it, the same warning ...
I purchased a Robx steam cleaner, and it arrived quickly. However, when I tested it, I attached just one nozzle, and immediately, water leaked everywhere! Instead of making cleaning easier, this device makes it harder because I have to wipe up all the excess water afterward. I decided to return it ...
I purchased the Robx A2024 laser hair removal device, expecting long-term use as advertised. However, after using it only twice, it no longer turns on! When I plug it in, the blue light blinks, but nothing appears on the screen, and the device remains unresponsive. This product was supposed to last...
I purchased a Robx steam cleaner, which was delivered to me on February 13, 2025. I tested it the same day on windows and cabinets, but instead of cleaning properly, it left visible stains on the surfaces. Worse, I had to wipe everything down multiple times with a cloth afterward, completely defeati...
I purchased the Robxwell AS28 robot vacuum just 13 months ago, and it has already developed a fan failure. When I contacted customer service, they assured me that I could send it for service free of charge. However, after sending the vacuum, I was informed that the issue was caused by oxidation and ...
I purchased a Robx A2024 epilator, and after just 15 minutes of use, it completely shut down and won’t turn back on. This is unacceptable for a brand-new product! Since it was only one week old, I sent it back using the MNG shipping code provided, but the courier still asked me to pay for shipping. ...
I purchased a Robx laser hair removal device, but after using it, I saw no results at all—it didn’t burn or remove any hair. Since the product was ineffective, I exercised my 15-day return right and sent it back for a refund. However, I was later informed that my return was rejected because the devi...
I bought a Robx7 robot vacuum, and I deeply regret it. It has broken down three times, and the warranty hasn’t even expired yet! When I sent it in for the second repair, they claimed it was fixed, but as soon as I tested it at home, a new issue appeared. Now, I’m stuck waiting for the service team t...
I recently bought the Robx MS24 air purifier and used it for only two days before returning it due to unbearable noise during operation. However, my return was shockingly denied by customer service, simply because the purifier was used briefly in a smoking environment. I even suggested they deduct t...
I purchased an IPL laser hair removal device from Robx, and the experience has been nothing but frustrating. When the product first arrived, it didn’t work at all. I sent it to service for repair, expecting a solution. When I finally got it back, I was shocked to see that the device had already been...
I’ve been using the Robx A2024 IPL device for 14 months, and it does absolutely nothing. Despite following all the instructions and using it consistently, there are no visible results—it’s just a device that emits light. When I contacted the company, they kept delaying me with excuses. First, they ...