I can't access my old Hay Day account, how can I recover it?

I play Hay Day on Android and I want to change the email linked to my account. However, I can’t receive the verification code because I no longer use the old email address, so I cannot complete the change. I tried to contact support, but I couldn’t find any proper help option inside the app. I’ve b...

I’m trying to recover my old Hay Day account that I last played actively in 2018. Back then, I linked the account only through Facebook, not Supercell ID. The Facebook account is still active, and I can even provide screenshots if needed. The email connected to my Facebook was [r***********@hotmail....

I am absolutely furious with Hay Day! I'm an old player who had to take a break from the game for a while. I recently reinstalled it, only to find that they've removed Facebook login and switched entirely to Supercell ID! Now, they're demanding my username, level, and neighborhood name to recover m...

I am absolutely furious with Hay Day! I cannot access my old farm account, which is at Level 74. I've provided my user tag, neighborhood tag, and all the information they've asked for, but all I get is a ridiculous robot giving me nonsensical answers. I'll include screenshots as well. I'm begging y...

On May 5, 2025, my game was stolen, and I can’t recover my Hay Day account. Since I can’t remember the email address I registered with, I’m unable to initiate the account recovery process from within the game. I contacted support via email, but they said they couldn’t help that way and instructed me...

I’m having serious trouble restoring my Hay Day account, which was at level 71. My farm was part of a neighborhood called “Sulamayın”, but I’m no longer in the neighborhood and can’t retrieve the account through the usual methods. When I try to get help, the game refers me to Greg, but he doesn’t a...

I logged into Hay Day as usual, but while playing, I suddenly got a connection error, and then the game completely reset. My farm, which was at level 75, was erased, and now my account has been reset to level 1. What’s strange is that my friends can still see my old farm, which means my progress is...

My Hay Day account was linked to Facebook, but now the Facebook connection has been removed, and I can’t recover my old account. I have spent years playing and building my farm, reaching level 25, and now I’m locked out! I need urgent help from Hay Day’s support team. This account is the result of ...

I can no longer access my old Hay Day account, which was linked to Facebook. I originally created this account in 2014, and I have no idea what level it had reached, but I put a lot of time and effort into it. I don’t remember all the account details, but I was able to retrieve my in-game user ID f...

I have been playing Hay Day for years, and my account was linked to Facebook. However, now I can’t access it, and I don’t even remember the exact account name or level to submit a recovery request. This is extremely frustrating! Why has Hay Day made account recovery so difficult? Players who have s...

I can’t access my Hay Day farm through Facebook anymore because of the Supercell ID system. This has forced me to start over, and I do not want to lose years of progress! I should be able to log in using my email to recover my original account. I still remember my farm's name, but I don’t recall th...

I am unable to log into my Hay Day farm using Facebook, and now I am forced to start over due to Supercell ID. I have spent years building my farm, and I am extremely frustrated that I can no longer access it. I remember my account name, but it is asking for my neighborhood name, which I do not rec...

I can no longer connect to my Hay Day farm using Facebook due to the introduction of Supercell ID. Because of this, I was forced to start over, losing years of effort and progress on my original farm. I remember my account name but cannot recall the neighborhood name being requested during the recov...

I am unable to connect to my Hay Day farm through Facebook due to an issue with Supercell’s system. As a result, I was forced to start the game from scratch, which is incredibly frustrating. I remember my farm’s details, including the neighborhood name and account level, yet I’ve received no respons...

I am unable to access my old Hay Day account, which I previously played using Facebook. My farm was named Y**'in Çiftliği**, and I had reached level 43. Unfortunately, I did not save my progress with Supercell ID, and I don’t have the farm recovery code. After a long break, I attempted to log in on...

I have been trying to recover my Hay Day account, which I used to access via Facebook, but I can’t get it back due to the new system update. I provided all the correct details, including my level, neighborhood, and phone number, but the system keeps rejecting my answers. I even entered the code sen...

Someone has gained unauthorized access to my Hay Day account and is actively playing on my farm. They’ve even changed the email address linked to the account. I’m currently at level 75 and have put a lot of time and effort into building my farm, which is now being used without my permission. I requ...

I previously had a Level 34 account on Hay Day linked to my Gmail. After reinstalling the game, I tried logging in with the associated Supercell ID, but my account doesn’t load. Instead, it defaults to a Level 1 account, and it seems like this new account has somehow overwritten my Gmail link. I’ve...

I can no longer connect my Hay Day farm to Facebook, and because of the Supercell system, I was forced to start over. I want access to my original farm. My neighborhood name and account level are being requested, but I can’t recall all the details. I need help recovering my account, either through ...

I’ve been an active Hay Day player, but my account was suddenly banned without explanation. For months, I’ve reached out for support, but no one has helped me resolve this. My account ID is #PLPV2J2CR, and I’m currently at level 81. I haven’t violated any rules, so I can’t understand why my account ...

I can’t connect to my Hay Day farm through Facebook anymore, and because of this Supercell account requirement, I’ve been forced to start over from scratch. I want to regain access to my original farm. I don’t remember specific details like the neighborhood name or account level, which makes it diff...

I can’t log into my Hay Day farm through Facebook anymore due to this Supercell ID issue, and now I’m being forced to start over from scratch. I’ve spent years building my farm, and I want to access my original account by connecting through Facebook again. I don’t remember the account name or neighb...

I’m trying to log in to my Hay Day account, but it’s asking for a recovery code that I never received. I’ve checked all my emails, but no recovery code has been sent. When I try to contact support, the chat closes immediately, leaving me with no help. Since the Facebook link to my account was also r...

I played Hay Day on my old phone, but I can’t transfer the game to my new device. I’m at level 142 and desperately need help getting my progress back. I’ve worked so hard on this account and can’t find a way to restore it. I’m confident you can assist me, and I would greatly appreciate your support ...

I’ve been playing Hay Day for nearly 10 years, but now I can’t access my account. All communication channels with Hay Day support seem blocked. When I try to enter my email, it says “not found,” and when I input the tag found via a friend’s account, it also says “not found.” I’m requesting urgent a...