I am an active Hay Day player on an Android Vivo Y21D device, and I sign in using my Gmail account. My farm is named “Unyu unyu Farm” and has reached level 120. About two months ago, before I changed my phone at the beginning of May, I could still access and play this farm normally. After switching to the new phone, I can no longer log into this level 120 account. For about the last two weeks, my level 120 Hay Day account has effectively been locked because I cannot enter or use the recovery code. I have difficulty with the recovery code process and cannot find a way to regain access to my main farm “Unyu unyu Farm” even though I am still using the same Gmail address as before. I contacted Hay Day support through the in‑game support channel related to the recovery code, but until now no solution has been provided and my level 120 account remains inaccessible. I have invested a lot of time and effort to build this farm and I do not want to lose this progress just because of a recovery code problem after changing devices. I kindly request that my recovery code for the Hay Day account linked to my Gmail and my “Unyu unyu Farm” be reset, so that I can log in again on my Android Vivo Y21D device and continue playing from level 120. I would appreciate it if this issue could be checked and resolved as soon as possible.
Since April 2, I have been experiencing a verification code issue in the Hay Day game on my Android phone. When I try to log in, the same verification code is repeatedly sent to my email address. However, when I enter this code, the system behaves as if it is incorrect. After that, no new code is se...
I played Hay Day on the Android platform up to approximately level 50. My account was linked to the email address Hi****************@gmail.com**, and I had been progressing with this account for a long time. However, about 3–4 months ago, I changed my phone (I am currently using a Samsung Galaxy A55...
I play Hay Day on Android and I want to change the email linked to my account. However, I can’t receive the verification code because I no longer use the old email address, so I cannot complete the change. I tried to contact support, but I couldn’t find any proper help option inside the app. I’ve b...
I can’t access my level 101 Hay Day account because my phone broke, and I lost all the data on it. Now, on my new phone, I’m unable to log into my Hay Day account because I no longer have access to the email associated with it. I’ve spent a lot of time on this account, and I’m hoping to continue pla...
I previously had a Level 34 account on Hay Day linked to my Gmail. After reinstalling the game, I tried logging in with the associated Supercell ID, but my account doesn’t load. Instead, it defaults to a Level 1 account, and it seems like this new account has somehow overwritten my Gmail link. I’ve...
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