Hello, I'm reaching out to share my frustration regarding the reservation I booked on your website for the dates of September 7-14, 2024. Sadly, the car rental with Green Motion fell through because of some problems on their end. I've tried multiple times to sort this out, but the reservation fee of ₺7,266 was still taken from my credit card, even though I never actually rented the car. Please process the refund at your earliest convenience. If this issue isn't resolved quickly, I'll have to consider taking legal steps to get my money back. I'm confident this problem will get sorted out in no time.
Hello Carjet, I booked a car rental with Green Motion on your website for September 7-14, 2024, but it didn’t go through because of some issues on Green Motion’s side. I’ve tried everything to sort this out, but I still haven’t gotten my refund of ₺7,266 that was charged to my credit card, even thou...
On June 29, 2024, I rented a car from Green Motion Car Rental Company. After canceling the reservation, the reservation fee that was supposed to be refunded to me has still not been returned. When the cancellation process was completed, I was informed by your customer service that the reservation fe...
On August 31, 2024, I canceled my reservation numbered 72905390454866 free of charge. However, the refund of ₺18,783.09, which should have been processed, has not been made even though 46 days have passed since the cancellation. After speaking with the virtual customer representative, I was told to ...
On 14.07.2025, I made the unfortunate mistake of renting a car from the Dalaman branch of Green Motion. I was honest and mentioned that there was minor damage to the exhaust, but without my permission, they deducted ₺26,000 from my credit card and withheld my deposit. Then, they sent me four consecu...
On March 29, 2024, I rented a car from the Greenmotion Levent Kanyon branch. We returned the car to the same location on April 27, 2024. However, in the following days, we realized that our invoice wasn't issued, and the ₺2000 deposit charged from our credit card upon vehicle pickup wasn't refunded....
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