When I first signed up for GoStudent, everything seemed great—they were incredibly responsive and eager to help before I paid. But once the membership was confirmed and the payment was processed, it was like they vanished. We were completely unsatisfied with the lessons, but due to the contract commitment, we had to keep paying. Throughout this entire period, there was no communication, no follow-up, and no effort from their side to improve our experience.
They switched teachers once or twice and then completely dropped the ball. We didn’t even receive proper booking emails. Now I’ve received an email saying the membership will be renewed soon, yet the cancellation link in the email doesn’t even work.
The quality of the content is poor, and after they get your ₺, they’re gone. It’s extremely unprofessional and disappointing. I’m preparing to take legal action since my membership is still active and they’ve made it impossible to cancel. GoStudent needs to be held accountable for this lack of service and transparency. Fix this immediately.
Last year, we signed up for a 9-month membership with GoStudent, which was supposed to end in late May. However, without informing us, they automatically renewed our subscription and have been charging our credit card for the past 6 months, even though we haven't taken a single lesson. Now, when I t...
I canceled my GoStudent membership by properly filling out the cancellation form and completing all required steps. Despite this, they continue to withdraw money from my account without authorization. Even worse, they do not respond to any of my messages or inquiries. I received a message saying, “...
I had a very disappointing experience with GoStudent, particularly with their German language tutoring. We dealt with two so-called tutors who were clearly unqualified and lacked the professionalism one would expect from a paid educational service. Our concerns were serious enough that we decided to...
Dear GoStudent, I’m writing to formally express my dissatisfaction with the private lesson service I purchased through your platform. When I first signed up, the promises made during registration seemed attractive and convincing. However, my experience after starting the service has been deeply fru...
GoStudent makes canceling your membership impossible, no matter what you do. They act like relentless debt collectors, refusing to honor cancellation requests. No matter what you say or how many times you contact them, they will not cancel your subscription. Every month, they withdraw ₺2,876.40 fro...
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