I canceled my GoStudent membership by properly filling out the cancellation form and completing all required steps. Despite this, they continue to withdraw money from my account without authorization. Even worse, they do not respond to any of my messages or inquiries.
I received a message saying, “We couldn’t reach you,” even though we clearly communicated during the cancellation process. I’ve asked them to provide proof of their claim, but they don’t even bother to reply. This behavior is completely unprofessional and unacceptable.
GoStudent, you have no right to continue charging my account after I have officially canceled my subscription. I demand an immediate refund of every unauthorized payment taken after cancellation.
If this issue is not resolved quickly, I will not hesitate to take legal action and expose the situation publicly. You must take responsibility and stop charging customers without consent.
I’m extremely frustrated with GoStudent. Even though my membership term has already expired, they’ve continued to withdraw money from my credit card f...
I’m filing a serious complaint against GoStudent. I haven’t been able to take any lessons for months, and yet they continue to withdraw money from my account. I was told my membership would finally be canceled in March, but just today, another automatic payment was charged—again without my permissio...
GoStudent makes canceling your membership impossible, no matter what you do. They act like relentless debt collectors, refusing to honor cancellation requests. No matter what you say or how many times you contact them, they will not cancel your subscription. Every month, they withdraw ₺2,876.40 fro...
As of September 3, 2024, I received a written confirmation from GoStudent stating that my cancellation was finalized, and I had paid the required termination fee. Despite this, they are still trying to charge my card, and I keep receiving warning messages from my bank about attempted withdrawals. I...
When I first signed up for GoStudent, everything seemed great—they were incredibly responsive and eager to help before I paid. But once the membership was confirmed and the payment was processed, it was like they vanished. We were completely unsatisfied with the lessons, but due to the contract comm...
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