GoStudent renewed my membership without notice — how can I cancel it immediately?

If GoStudent renews your membership without prior notice, the most important thing is to cancel it immediately and formally document your claim to ensure a refund. Here are practical steps:

• Check your subscription: Go to https://www.gostudent.org/en-gb/ → My Account → Subscription. If it’s still active, select Cancel Membership and save the confirmation as a PDF or screenshot.

• Keep evidence: Save the invoice, payment email, and any previous messages that didn’t mention the renewal. This will be crucial for your claim.

• Official contact: Fill out the support form at https://www.gostudent.org/en-gb/get-in-touch/ → category Payments or Memberships. Explain your case and attach your evidence.

If your cancellation is not processed or the refund doesn’t arrive, file your complaint on Xolvie to have it documented and receive support until it’s fully resolved.