Last year, we signed up for a 9-month membership with GoStudent, which was supposed to end in late May. However, without informing us, they automatically renewed our subscription and have been charging our credit card for the past 6 months, even though we haven't taken a single lesson. Now, when I try to cancel, they say I can stop the renewal but must use the remaining 3 months—meaning I’d be paying ₺27,000 for just three months of lessons! When they need payment, they call three times a day, but when we need support, there’s no one to talk to. Their emails are automated responses, and they never follow up. I demand a full refund for the unauthorized charges—this is unacceptable! Avoid GoStudent!
GoStudent makes canceling your membership impossible, no matter what you do. They act like relentless debt collectors, refusing to honor cancellation requests. No matter what you say or how many times you contact them, they will not cancel your subscription. Every month, they withdraw ₺2,876.40 fro...
My GoStudent membership was automatically renewed without my consent, and I’m extremely frustrated. We had initially agreed on a 1-year plan, and I had no intention of continuing beyond that. Yet somehow, without any clear approval, my subscription was extended—and I can’t even reach anyone to stop ...
When I first signed up for GoStudent, everything seemed great—they were incredibly responsive and eager to help before I paid. But once the membership was confirmed and the payment was processed, it was like they vanished. We were completely unsatisfied with the lessons, but due to the contract comm...
I started a membership with GoStudent for a 16-lesson package. After my commitment period ended, I requested to cancel my membership. Initially, they offered me the option to pause my account, but I refused and clearly stated that I wanted to cancel. Despite this, starting from July, payments have c...
I’m extremely frustrated with GoStudent. Even though my membership term has already expired, they’ve continued to withdraw money from my credit card f...
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