I signed up for GoStudent, but the service has been disappointing. You cannot book the tutors you want at your preferred times, making scheduling incredibly frustrating.
The biggest issue is that even after the agreed-upon sessions are completed, GoStudent keeps charging my credit card. There is no clear membership cancellation process, and they do not issue invoices for these ongoing payments.
Before you sign up, their sales team constantly calls to convince you, but once you’re charged unfairly, there is no customer support to assist you. I had to cancel my credit card just to stop these unauthorized payments. This company needs to stop these shady billing practices immediately!
I signed a 9-month agreement with GoStudent, expecting a stable and effective learning experience. However, in just a few months, our tutor changed twice, and for the past three months, we’ve seen no real progress. My child has lost interest and doesn’t want to attend lessons anymore. When I tried ...
I purchased a 12-month subscription to GoStudent, expecting reliable tutoring. The only real expectation I had was that the tutor would show up on time for lessons. However, from the very first trial session, I encountered problems—the tutor never showed up, even though I was waiting on the screen f...
I purchased a 12-month subscription to GoStudent, expecting reliable tutoring. The only real expectation I had was that the tutor would show up on time for lessons. However, from the very first trial session, I encountered problems—the tutor never showed up, even though I was waiting on the screen f...
I started a membership with GoStudent for a 16-lesson package. After my commitment period ended, I requested to cancel my membership. Initially, they offered me the option to pause my account, but I refused and clearly stated that I wanted to cancel. Despite this, starting from July, payments have c...
Last year, we signed up for a 9-month membership with GoStudent, which was supposed to end in late May. However, without informing us, they automatically renewed our subscription and have been charging our credit card for the past 6 months, even though we haven't taken a single lesson. Now, when I t...
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