I purchased a 12-month subscription to GoStudent, expecting reliable tutoring. The only real expectation I had was that the tutor would show up on time for lessons. However, from the very first trial session, I encountered problems—the tutor never showed up, even though I was waiting on the screen for 20 minutes.
I made the mistake of trusting GoStudent and decided to continue with a different tutor. Unfortunately, this didn’t solve the issue. The new tutor was late multiple times, but I tried to be patient. However, this week, they did not show up at all. I messaged them, and they read my message but never responded.
I no longer want to be part of this unreliable service. My time is valuable, and GoStudent is wasting both my time and my money. I demand an immediate cancellation of my subscription! Has anyone else had trouble getting a refund from them? GoStudent, fix this now!
I purchased a 12-month subscription to GoStudent, expecting reliable tutoring. The only real expectation I had was that the tutor would show up on time for lessons. However, from the very first trial session, I encountered problems—the tutor never showed up, even though I was waiting on the screen f...
Dear GoStudent, I’m writing to formally express my dissatisfaction with the private lesson service I purchased through your platform. When I first signed up, the promises made during registration seemed attractive and convincing. However, my experience after starting the service has been deeply fru...
I signed a 9-month agreement with GoStudent, expecting a stable and effective learning experience. However, in just a few months, our tutor changed twice, and for the past three months, we’ve seen no real progress. My child has lost interest and doesn’t want to attend lessons anymore. When I tried ...
I signed up for GoStudent, but the service has been disappointing. You cannot book the tutors you want at your preferred times, making scheduling incredibly frustrating. The biggest issue is that even after the agreed-upon sessions are completed, GoStudent keeps charging my credit card. There is no...
We currently have 6 unused lessons left on our GoStudent account, all fully paid for. However, the platform has blocked our access, falsely claiming that we haven't made a payment. This is a complete lie, and it’s outrageous to be treated like this after fulfilling our financial obligations. Previo...
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