I signed a 9-month agreement with GoStudent, expecting a stable and effective learning experience. However, in just a few months, our tutor changed twice, and for the past three months, we’ve seen no real progress. My child has lost interest and doesn’t want to attend lessons anymore.
When I tried to reach out for support, I discovered there’s no phone number to call—the only way to contact them is through messaging, which is completely ineffective. I requested a membership cancellation, but there has been no proper response.
This service is unreliable, lacks proper communication, and fails to provide the consistent tutoring experience they promise. GoStudent needs to allow easy cancellations for dissatisfied customers!
I signed a 24-month agreement with GoStudent, initially for math lessons. However, due to teacher availability issues, the tutor was changed twice without our consent. Frustrated, we switched to English lessons, but the same problem happened again—tutors kept changing, making it impossible to mainta...
Dear GoStudent, I’m writing to formally express my dissatisfaction with the private lesson service I purchased through your platform. When I first signed up, the promises made during registration seemed attractive and convincing. However, my experience after starting the service has been deeply fru...
I purchased a 12-month subscription to GoStudent, expecting reliable tutoring. The only real expectation I had was that the tutor would show up on time for lessons. However, from the very first trial session, I encountered problems—the tutor never showed up, even though I was waiting on the screen f...
I purchased a 12-month subscription to GoStudent, expecting reliable tutoring. The only real expectation I had was that the tutor would show up on time for lessons. However, from the very first trial session, I encountered problems—the tutor never showed up, even though I was waiting on the screen f...
I signed up for GoStudent, but the service has been disappointing. You cannot book the tutors you want at your preferred times, making scheduling incredibly frustrating. The biggest issue is that even after the agreed-upon sessions are completed, GoStudent keeps charging my credit card. There is no...
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