I’m filing a serious complaint against GoStudent. I haven’t been able to take any lessons for months, and yet they continue to withdraw money from my account. I was told my membership would finally be canceled in March, but just today, another automatic payment was charged—again without my permission.
Every time I send an email to cancel, I’m told “it’s handled”, but nothing ever changes. This has been going on for far too long. They’ve taken thousands of lira, and I haven’t received a single lesson in return recently. How is this not fraud?
I demand that GoStudent immediately refund all unauthorized charges and stop billing me without consent. I feel completely trapped in this platform—there’s a way in, but apparently no way out.
This time, I’m not deleting my complaint until I get a proper resolution. Someone needs to take urgent action. I expect real answers, not empty reassurances.
I canceled my GoStudent membership by properly filling out the cancellation form and completing all required steps. Despite this, they continue to withdraw money from my account without authorization. Even worse, they do not respond to any of my messages or inquiries. I received a message saying, “...
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