I am writing regarding a tax-free refund processed through Global Blue for a purchase at Cartier in Paris. On 8 December, an amount of 949 euros was paid into my account; however, this is 119 euros less than the amount that should have been refunded. I have all the related documents and form details and can provide them as attachments to support my request. I kindly ask Global Blue to review this refund, correct the apparent shortfall, and pay the missing 119 euros to my account as soon as possible.
Back in February, I made a purchase in Belgium and had my tax-free form stamped at the airport before returning home. When I arrived in Turkey, I was told that I also needed to submit the form at the Global Blue counter in Istanbul Airport. I personally handed over my form at the counter as instruct...
I am absolutely frustrated with how Global Blue is handling my tax refund process. I recently received an email claiming that my documents were incomplete, and now they’ve gone ahead and charged my credit card. The issue is, they don’t even specify which documents they supposedly didn’t receive. How...
Hello. I’m extremely disappointed with Global Blue’s handling of my tax refund. After making a purchase that was clearly invoiced in euros, my tax-free refund was calculated as €74 at Berlin Airport. However, when I checked the mobile service, it showed that the refund would be paid out in $75 USD i...
I completed my tax-free refund process at Hannover Airport for purchases I made abroad. At the Global Blue office, I was given a receipt stating that I would receive a refund of €50. However, when I checked my bank account, I saw that the refund was issued in USD—specifically $50.27—and converted in...
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