After shopping in the Netherlands on January 18, I completed a tax-free refund process through Global Blue, and the tax refund was credited to my credit card within about a week. On January 28 at Nuremberg Airport, I completed all my tax-free procedures properly, had my form approved, and placed the documents in an envelope and dropped them into the designated box as instructed by the airport staff. Even though I followed all procedures correctly, the tax-free refund amount of approximately $12 that had been credited to my card was later withdrawn again from my account. I did not receive any notification explaining why the refund was reversed, and I have been inconvenienced as a result. Despite calling Global Blue’s customer service center, I was unable to reach anyone or obtain any information about my issue. I do not accept the cancellation of my refund since I completed all required steps accurately and on time. I request that the withdrawn tax-free amount be fully re-credited to my card and that I be provided with a written explanation regarding this matter. The transactions were made under the name Deniz C*****.
Global Blue withdrew part of my tax-free refund from my account and failed to pay the remaining portion, claiming that I did not get my invoices approved by customs. However, my tax-free procedures were completed at the kiosks in Roermond Outlet Center by the staff there, and the refund to my credit...
On January 25, I completed a tax-free refund transaction through Global Blue at Bratislava Airport. As a result of this transaction, I was supposed to receive a refund of $17.34 to my card. However, I noticed that the same amount was charged as a debt to my DenizBank credit card instead. On my state...
In a tax refund transaction I completed through Global Blue, a refund of approximately €200 was initially credited to my card, but about one month later it was withdrawn without any notification or explanation. The transactions took place on January 10 and January 13. When I tried to contact Global ...
Back in February, I made a purchase in Belgium and had my tax-free form stamped at the airport before returning home. When I arrived in Turkey, I was told that I also needed to submit the form at the Global Blue counter in Istanbul Airport. I personally handed over my form at the counter as instruct...
I have a total of 10 tax-free transactions for purchases I made in the Netherlands between January 17 and January 26. When leaving the Netherlands, I was told at customs that I needed to complete the tax-free procedures upon entering Turkey, so I kept all my forms and receipts accordingly. However, ...
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