I booked a rental car with Europcar for my October 27 trip, paying in advance and using a Turkcell Platinum discount. I was confident that everything was set, but upon arriving at the airport, I was told that I needed to provide a Findeks credit report. With a score over 1600, I didn't anticipate any issues. However, they still refused to give me the car, citing vague reasons. It's now been over a week, and I haven’t received my refund. This entire experience has been frustrating and disappointing. Europcar, please process my refund promptly and improve your customer service to prevent similar issues for others.
I booked a rental car through eDreams after being redirected from Skyscanner, trusting the process would be smooth. However, when I arrived to pick up the vehicle, I was informed that my Findeks credit score was too low to proceed with the rental. This was never made clear during the booking process...
I made a car rental booking through the eDreams app, and during the booking process, there was no indication that a Findeks credit score check would be required. However, when I went to the rental company's office, they checked my Findeks score on the spot and denied my rental. This is a clear incon...
I booked a rental with Carjet, made the advance payment, and went to pick up the vehicle, only to be told that they wouldn’t provide the car due to my Findeks score. Despite not receiving the car, they are refusing to refund my payment. It’s incredibly frustrating that I am left without a rental and...
I rented a car through eDreams, but when I arrived at the rental office, I was told my Findeks report was not suitable, and they refused to provide the car. I reached out to eDreams to request a refund, but they denied it outright. This experience has been incredibly frustrating and disappointing. ...
I booked and fully paid for a rental car through Rentalcars.com, which partners with Booking.com. But when I arrived at the rental office, they ran a Findeks credit check—even though my score is 1495, with no debts or issues, they still refused to give me the car. The reservation was canceled on the...
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