I rented a car through eDreams, but when I arrived at the rental office, I was told my Findeks report was not suitable, and they refused to provide the car. I reached out to eDreams to request a refund, but they denied it outright.
This experience has been incredibly frustrating and disappointing. eDreams' refusal to take responsibility or provide a solution shows a lack of customer care. I hope others read about my experience and think twice before booking rentals, flights, or any services with this company, no matter how appealing the prices may seem. eDreams, I demand a full refund and a resolution to this issue immediately.
Hello, When I went to pick up the car from the agency after booking it through eDreams, the company checked the Findeks report from my bank and refused to provide the car, stating that it did not meet their requirements because it was not appropriate. After that, I immediately contacted eDreams and ...
I booked a car rental through eDreams, but the car rental company contacted me the next day to inform me that my Findeks report was not suitable, so they couldn’t provide the vehicle. I requested a refund, but they told me that they had informed eDreams, and that my payment is with eDreams, not with...
I made a car rental booking through the eDreams app, and during the booking process, there was no indication that a Findeks credit score check would be required. However, when I went to the rental company's office, they checked my Findeks score on the spot and denied my rental. This is a clear incon...
I booked a rental car through eDreams after being redirected from Skyscanner, trusting the process would be smooth. However, when I arrived to pick up the vehicle, I was informed that my Findeks credit score was too low to proceed with the rental. This was never made clear during the booking process...
I had a terrible experience with eDreams car rental. I made a reservation through their website, but when I arrived at the office, they refused to give me the car because my driver's license had a crack on it. I immediately contacted eDreams to report the situation, expecting a refund. However, to m...
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