On my last three EasyJet flights—today’s Geneva flight, the June 2 Berlin flight, and the August 8 Geneva flight—I have continuously faced baggage issues. My bag measures 32x45 cm and fully complies with EasyJet’s size standards. However, on each occasion, I was asked to pay additional fees for diff...
On my recent EasyJet flight, I was shocked to be charged 55 GBP each for myself and my son, totaling 110 GBP, simply because our standard cabin-size bags were not allowed inside the cabin. Each bag weighed only 5 kg, far below my 15 kg allowance, yet I was told the measurements required placing them...
I booked a flight with EasyJet from London to Edinburgh through a third-party app, and the entire experience was frustrating from start to finish. The online check-in process was an absolute nightmare. It felt like the system was deliberately broken to force people into paying for check-in at the ai...
On December 24th, I flew with EasyJet from Antalya to Basel. At check-in, I presented my cabin bag, which met standard size requirements. The check-in agent attached a tag and issued my boarding pass without any issues. However, just a few steps away from the counter, another staff member claimed m...
On December 7, 2024, I flew with EasyJet on flight U21279 from Basel to Antalya. Along with my ticket, I paid for an extra 26kg baggage allowance in advance. However, when I tried to split that allowance across two suitcases—still totaling 26kg—I was told by the gate agent that I had to use a single...
On EasyJet flight EJU7204 from Manchester to Barcelona on November 16, 2024, I paid €26 in advance for my son's cabin bag. However, at the gate, they charged an additional €48, despite the bag being within the 8 kg limit. I expect a full refund for the extra charge. If this issue isn’t resolved, I w...
Today, I had flights from İzmir to London and from London to Bordeaux. I hold a French residence permit valid until April 2028, and even though the official website of the Turkish Ministry of Foreign Affairs clearly states that "EU residence permit cardholders do not require a UK transit visa," the ...
I hold a French residence permit and work in France. Today, I had flights with EasyJet from Izmir to Bordeaux, with a layover in London. I passed through passport control in Izmir without any issues after showing my French residence permit and both flight tickets (Izmir-London and London-Bordeaux). ...
Even though we had a baggage allowance of 15 kilograms, EasyJet still charged us €96 at the airport. Our bags were within the airline’s size and weight limits, with each weighing only 7 kilograms. However, they charged us for both bags, which is completely unfair. We are especially dissatisfied with...
EasyJet canceled my flight without any prior notice, leaving me to cover my hotel and breakfast expenses. They assured me that I would be reimbursed, but it’s now been 45 days, and I haven’t received anything. When I contact their support, they keep saying there’s a "technical issue" and that I need...
My flight from Kos to Milan with EasyJet was unexpectedly cancelled on August 28th, just 5 minutes before departure, leaving me without any explanation. EasyJet did not offer an explanation for the cancellation. We were given a document in Italian and instructed to submit a complaint. I was unable t...
I booked a flight from London to Izmir with EasyJet through Kiwi.com on July 6th. However, Kiwi.com informed me that my flight had been canceled by the airline. I requested a refund because the alternative options provided were either too expensive, involved transfers, or were at inconvenient times ...