I’ve been using my Dyson V11 vacuum without any issues—until now. Suddenly and without any warning, the screen went completely dark and the device stopped charging. As a result, it won’t power on or function at all. There was no damage, no drop, no user error—just a complete failure out of nowhere.
Up until this point, I was really happy with the performance of the vacuum. But now I’m stuck with an expensive device that doesn’t even turn on. I need Dyson to take responsibility and provide a proper fix.
I expect a fast and fair resolution to this issue. Please help restore the function of my V11 or offer a replacement.
Hello, I recently purchased a Dyson Gen5detect cordless vacuum, and although it still performs basic suction tasks, the screen suddenly went completely black without any warning. I’ve only been using it for about a month, so this issue is not only frustrating but also extremely disappointing coming ...
I purchased the Dyson Gen5 vacuum cleaner about a week ago directly from Dyson’s official website. While using the product, the screen suddenly went black and has not turned back on since. Even when it’s plugged in to charge, the screen remains off, and I’m unable to use the device. Although the pr...
In mid-2021, I purchased a Dyson V11 cordless vacuum cleaner from your official website and have been using it regularly for about 10 minutes a day since then. However, this week, the battery suddenly died completely, and the vacuum no longer works. I’m quite surprised and disappointed to have exper...
I’ve been using my Dyson V12 vacuum with great care, yet for the past 1-2 months, it has developed a serious issue. The vacuum runs for a short time and then shuts off on its own. When I try to restart it, the same thing happens—it works briefly and then turns off again. This problem is not only di...
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