Every day for the past 2.5 years, the product with a premium price and an additional 3-year warranty. yet consistently low suction power. It has been sent for servicing a total of 9 times.bI am told that the issue is due to the machine's design and it cannot be fixed or replaced, no way out they say... It is not acceptable if the product requires frequent filter changes every 3 months, as it was advertised as having unbeatable suction power. Today, the customer service was terrible again and I experienced a slap in the face, they sar, every 3 months, I'll change the filter on the vacuum as if this would solve my problem...This would solve your problem...not mine. I feel like they're trying to shift the blame onto me, which wasn't mentioned in the ad, right? I am left with a faulty vacuum and no resolution in sight.
My Dyson vacuum cleaner, which is still under warranty, worked perfectly for the first three months. After that, its performance steadily declined day by day. Every time I contact Dyson customer service, they walk me through a so-called “performance test” and dismiss the actual issue I’m experiencin...
After barely two years of use, the suction power on our Dyson vacuum has begun to fail. Among the many brands of vacuum cleaners, Dyson is widely regarded as one of the most durable. We haven't heard otherwise A product's failure to live up to its claims of durability and good quality is especially ...
I own a Dyson V15 vacuum cleaner, and there are only 3 months left on its 2-year warranty. For the past two months, the suction power has significantly dropped, and the filter cleaning warning keeps appearing even after I thoroughly clean and dry the filter for 2-3 days before reinstalling it. I’ve...
Ten months ago, I purchased the Dyson Gen5 model, and I've had constant problems with its suction power and a bad odor coming from the filter. I sent the device to service, and they claimed to have fixed the suction and replaced the HPA filter due to the smell. However, when I received the product, ...
I purchased the Dyson V12 vacuum around 1.5 years ago, and from the very beginning, it has displayed a filter error and suffered from low suction power, despite the filter being clean. Dyson sent me a replacement filter once, but the problem remained. I even sent the vacuum to service, but it was re...
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