On November 11, I placed an order for a t-shirt on the Nautica website. My order number is 8307653881513024, and I paid $9 for the product by credit card. However, on November 20, I saw that my order had been canceled without any notification. The order was canceled without my approval or request, ...
On November 8, 2025, I purchased a windbreaker/rain jacket from Nautica’s official website. I returned the product using my 14-day right of withdrawal. My order number is 8305655897514128, my return shipping code is NAUC54422F21, and my invoice number is ETA2025003014797. I had paid $47 for the item...
On November 2, 2025, I returned a pair of boots that I purchased from Nautica’s website. My order number is 8306211024111226. I even received a message stating, “Your return has been received.” However, despite a long period of time passing, my refund of $45 still has not been deposited into my acco...
On October 19, 2025, I returned two products — the Nautica Men’s Blue Water-Repellent Down Vest and the Nautica Men’s Green & Navy Reversible Vest — because their sizes were too small. My order number is 8305550697322224. The products arrived on October 18, 2025, and I initiated the return process t...
On October 27, I returned a t-shirt that I purchased from Nautica’s online store. My order number is 8305382545312472. I refused to receive the item upon delivery, and although nearly a month has passed since the return process, I still have not received any refund. I made the payment by credit car...
On October 25, 2025, I returned the items from my order (8305642976117964–8305890005620367) via Yurtiçi Kargo. The returned products included one blue men’s t-shirt, one blue men’s jacket, one black men’s jacket, and one gray men’s jacket. My return approval codes are: nau7648e792d, naua6ea709e1, na...
I returned the jacket I purchased from Nautica’s official website under order number 8305841548015754. I completed the return process 21 days ago, and I received a message confirming that the product had reached the company. The message stated that my refund would be processed within 7 business days...
On October 25, 2025, I placed several orders through Nautica’s official website. I kept the items that fit me, but I returned 1 pair of children’s pants, 2 pairs of men’s shoes, and 1 men’s rain jacket because they were not suitable. After the return review, I received an SMS on November 5 stating, ...
I purchased a pair of green boots from Nautica’s official website, thinking I was investing in a quality product. However, after wearing them only three times, I noticed that the back of the boots had started to come apart. I initially had some doubts about the lower price, but I trusted the brand’s...
I purchased two pairs of Nautica boots during a "Buy 2, Pay for 1" promotion, and unfortunately, they started falling apart almost immediately. I wore the first pair about 10 times, and at first, I thought maybe I had been rough with them. However, when I put on the second pair for the very first ti...
On January 19th, I made an online purchase from Nautica. Since the items did not fit, I returned them. Three out of four items were successfully refunded, but I am still waiting for the refund of one item. I have called customer service multiple times, but every time, I get the same generic respons...
I purchased products from Nautica on January 20, 2024, but today is February 14, and I still have not received my invoices. For the past week, I have contacted live support every day, and each time I receive the same response: “Your request has been received, and your urgency has been reported.” How...
I bought a Nautica shirt and wore it just once, only to notice an odd stain on the collar. At first, I assumed it was a perfume stain, but after getting home and trying to clean it, it wouldn’t come off at all. Is this a defect in the fabric, or did something happen to it later? The collar turned bl...
I purchased a Nautica shirt, expecting quality and durability, but after wearing it just twice, it started pilling and showing stitching defects. The brand claims their products are "comfortable and durable," but this one is anything but. When I requested a refund or exchange, they blamed me, sayin...
I purchased a pair of shoes from Emar Nautica, but within just 3-4 months, the area around the ankle started tearing, and the color noticeably faded. I sent the shoes for inspection, but my request was denied. After sharing my complaint on Şikayetvar, I was contacted several times and asked to send ...
Dear Nautica Support, On December 31, 2023, I purchased a jacket from your Nautica store (Branch 046 Nautica 41 Burda, Invoice: xxxx 2597) for ₺3,299. Despite using the jacket under normal conditions, I noticed a significant quality issue—feathers began protruding from multiple areas, and visible d...
I bought a coat for ₺9,000 at a Nautica store. I was informed that if I wasn't satisfied, I could send it back within a week for a complete refund. Unfortunately, when I returned it just two days later because it wasn't to my liking, they declined to accept the return and refused to refund my money....
On April 9, 2024, I purchased a pair of swim shorts from Nautica. After wearing them just three times, I noticed three tears on the front of the right...
I purchased a linen suit from Nautica and followed the washing instructions carefully, but the suit shrank after just one wash. I only wore it once, and now it’s unwearable. I’ve sent the suit for inspection twice, but both times my claim was rejected. What am I supposed to do with a suit I can’t w...
I ordered a Nautica hoodie from Fashfed as a surprise birthday gift for my spouse, but instead, they sent me sweatpants! To make things worse, the hoodie is now out of stock. Fashfed offered a refund and added ₺200 in gift credit as if it's a tip. This careless mistake not only ruined my gift but al...
I purchased several t-shirts from Nautica, and the underarm areas on all of them have started to deform, as shown in the photos. I recently sent one of the white shirts for inspection, but Nautica claimed it was due to "user error." However, I’ve experienced the same issue with most of the t-shirts ...
I bought 3 pairs of men's beach sandals from Nautica at the end of last summer. This summer, after wearing them for the first time, the straps on 2 pairs broke. I called customer service and requested a repair, but they told me they don’t do repairs—only returns after inspection. I prefer a repair b...
We purchased a t-shirt from Nautica, and after just a few months of use, it started pilling. We washed it at 30 degrees as recommended, yet this still happened. We sent it for inspection, but the result was a rejection, claiming it was not a manufacturing fault. This is definitely not a user error, ...
Last year, I bought a Nautica brand t-shirt, but after the first wash, the two-tone t-shirt broke down, discoloring the white areas. I sent this t-shirt for exchange and they changed it, but the new t-shirt sent also had the same discoloration error. I wash my T-shirts at 30 degrees and turn them in...