I purchased a Dyson Airstrait, and after a short period of use, the filter fell out. When I first opened the product, I noticed a slight looseness, but I assumed it was normal. However, over time, it became clear that this was a defect.
I immediately contacted Dyson support, and they created a service request, but then informed me that the replacement part has not cleared customs, and they have no idea when it will arrive. Weeks have passed, and I still haven’t received any update. Meanwhile, I cannot use my device at all.
I purchased the Airstrait from Media Markt, but they refuse to take responsibility. Even the extra protection plan I paid for has been useless. Dyson, I expect a solution immediately! I didn’t pay for a premium product just to be left waiting indefinitely. Fix this issue now!
While cleaning the filter of my Dyson Airstrait today, the filter tore during the washing process. Even though I used and cleaned the product exactly as instructed, encountering such an issue has left me disappointed. I was washing the filter very gently, just as they described. When I contacted Dy...
On January 23, 2025, I purchased a Dyson Airstrait from Media Markt. Upon using the product, I noticed several serious issues. The test/reset button was not working consistently—it sometimes functioned but often did not. When it did work, the device released an excessive amount of steam, to the poin...
On May 13, 2022, I bought a Dyson air cleaner from the Media Markt store. During the purchase, the store staff stated that the brand had given me one replacement filter and that it would be sent to me when I requested it from Dyson after the purchase. While I was in the store, I called Dyson custome...
I purchased a Dyson Airstrait on November 22, 2024, from Media Markt. Upon unboxing, I immediately noticed that the product had scratches. Since Dyson’s customer service was unavailable that evening, I reported the issue through their WhatsApp support on November 23, including photos of the defect. ...
About two and a half years ago, I bought a Dyson V12 vacuum cleaner from Media Markt. In October 2023, two months before the warranty expired, one of the vacuum heads failed. I contacted customer support to request a replacement or repair. During a video call, the representative confirmed the faulty...
Comments