Daikin service is delaying the repair of my air conditioner. What are my rights as a customer, and how can I speed up the repair process?

By law:

The maximum warranty repair period is 45 days

In some cases, shorter periods may apply as stated in the service agreement or warranty booklet

📝 What to do:
Record the drop-off date in writing

Make sure the date the air conditioner was submitted for repair is documented

Request written confirmation of the repair timeline

If 45 days have passed or delays occur without explanation:

Prepare a written complaint demanding:

The return of a fully functioning product, or

Termination of the contract and a full refund

💬 If Daikin service delayed your repair — share your experience on Xolvie. Your feedback can help other customers demand timely repairs and protect their rights!