My Daikin Condence D2CSC024 model combi boiler has been showing a pressure drop error for about 15 days, and I have been unable to use it during this time. I live in Istanbul/Kadıköy and my grievance continues. To resolve the issue, I created a service request both by phone and online, with my customer number 5000******34. However, the service team keeps making excuses, does not show up, and offers no solution. Although the boiler is still under warranty, my calls with Daikin customer service have also brought no clear result; I cannot reach any authorized technician, and I feel I am constantly being stalled. Considering this is a product critical to both safety and health, I absolutely cannot accept such negligence and indifference in service. Meanwhile, I cannot use hot water, which seriously affects my daily life. I urgently request that my issue be resolved and my grievance addressed.
Hi there! I want to file a complaint against Gülsoy Teknik, the authorized service provider for Daikin in Döşemealtı/Antalya. For the last three months, despite multiple calls and repair requests for a faulty combi boiler (not heating water), they have come over several times but have been unable to...
On Friday, December 20, our boiler malfunctioned, tripping the circuit breaker and emitting a burning smell, leaving it unusable. We reported the issue to Daikin’s authorized service the next morning, and the team finally arrived late that evening, diagnosing the problem as a burned-out fan, which w...
I bought my Daikin 35 KW combi boiler four years ago, and it has broken down a few times since then. Arser Klima Company, which is the authorized service provider, has come out to fix it before, but I can't remember the exact dates. I had a pressure drop failure about a month and a half ago, so I ca...
Hello, I reside in Avcılar, Istanbul. I've got a two-month-old boiler. When you take a shower, it turns off the hot water after five minutes. I replenish the boiler with water, but the problem persists the next day. The boiler fails to heat the water, and despite the service team's two visits, they ...
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