crypto.com froze my account without warning, blocking fund withdrawals; how can I resolve this quickly?

I am writing to complain about the completely unjustified blocking of a payment via the Crypto.com app on 19.01.2026 in Germany. I wanted to use my own funds for trading via an external wallet, but the payment was declined without any comprehensible reason. Initially, I planned to use 5,000 €, but e...

In August 2025, I was directed by a person named Ar, who I met on Telegram and who claimed to live in London, using the Telegram username @Bellar01, to download the Crypto.com: Onchain Wallet app and create an account. Later, again through Telegram, I was directed to an online service called “Financ...

Since May, I have suffered a loss of approximately 12,499 due to investment transactions I was directed into under the name “Saranya Investing” through Crypto.com, with mediation by an individual named c** m****. I was initially guided with promises of investment returns; however, when I later wante...

I purchased approximately 40,000 CRO coins on the Crypto.com exchange in 2022 and also had approximately 250 USDT in my account. I hadn't logged in for a long time, and today, when I tried to log in, I received an SMS saying "Crypto.com App Login Attempt. You cannot access the app at this time. Plea...

In 2022, I purchased approximately 40,000 CRO coins on the Crypto.com exchange, and my account also held around 250 USDT. I hadn’t logged into my account for quite some time, but when I tried to log in today, I received the following SMS: “[Crypto.com App Login Attempt] You cannot access the App at...

I deposited $140 into my Cryptoia.com account, used it for arbitrage, withdrew it successfully, and then reinvested. But when I tried to withdraw again, the platform suddenly blocked the transaction and flagged it as “suspicious.” They told me I needed to deposit an additional $300 to unlock my fund...

I have been using the Crypto.com platform for about 4 years. At one point, I needed more accounts because one was not enough. I created a second account using a different email and phone number, transferred money into it, and realized I could not perform any trades without registering in the applica...

I used Crypto.com for about 4 years, actively selling NFTs. As my business grew, I needed more accounts, so I created additional ones. The platform only required an email and phone number for registration, so I proceeded and transferred funds into the new account. However, I soon realized that buyin...

The moment you deposit money into crypto.com, you’re at a 7% loss. They charge extremely high fees but claim they don’t take commissions. I saw the news that they recently entered the Turkish market and decided to give it a try. I sent ETH from another account and started using it. When buying, they...

I invested 585 Canadian dollars in Dogecoin through Crypto.com, a well-known crypto platform. The money was deducted from my bank account, but it never reflected in my Crypto.com account. When I reached out to live support, they were unhelpful and told me to contact my bank. The bank confirmed that ...

When I tried logging into my Crypto.com account, I kept receiving the message: "Sorry, there was an issue processing your request. Please try again later or contact s******@crypto.com." I decided to delete the app and reinstall it, but now it won’t accept my account credentials at all. This is incre...

Crypto.com’s payment system is incredibly frustrating and poorly managed. I attempted to process a payment, but they claimed the transaction failed because I didn’t include my email in the explanation field. The funds were deducted but added back to my balance, forcing me to repeat the transaction. ...

I transferred ₺5000 from my Fiat wallet on Crypto.com to my DeFi Wallet to purchase and store meme coins. However, I am unable to buy the coins, and my funds have not been returned. It has been a week, and despite reaching out to customer support multiple times, I have only received vague responses ...

Crypto.com may seem trustworthy, but their internal search engine led me to a suspicious, possibly newly created site. Thinking it was reliable, I considered investing. However, when it came time to withdraw funds, the platform made it impossible to get my money back. They try to lure you in, but yo...

Even though I have provided all the required documents and receipts, Crypto.com has failed to refund my money since May and continues to provide excuses. This platform is far from reliable. Regrettably, there are individuals who hold strong beliefs in it. In addition, they are ridiculing the situati...

I am a customer of Crypto.com and regularly send money without any issues. My account is verified with all necessary verifications completed. However, when I needed to withdraw funds (USDT) on Saturday, my account refused to allow it. It directs me to contact support. I've been contacting support si...

I am a customer of Crypto.com and have been regularly sending money without any issues. My account is active, and all necessary verifications have been completed. However, when I needed to withdraw funds (USDT) last Saturday, my account would not allow it. It keeps prompting me to contact support. I...

I made a withdrawal from Crypto.com, and despite their claim that it would be in my account within 6 hours, I completed the transaction on Sunday evening at 8 PM, and it is now Tuesday with no funds deposited. I cannot reach any customer representative, and they are not providing any information. It...

I've been a loyal user on your crypto.com exchange for five years and recently completed the account verification process with utmost security. Unfortunately, I received a message informing me that I am unable to become a customer of yours. The message was sent to my personal and registered email ad...

I have been a registered user of your exchange for five years and have successfully completed the account verification process securely. However, I received a message at my registered email address stating that I can no longer be your customer. No explanation has been provided regarding this matter....

Hello, I installed the DeFi Wallet and initially had no issues earning a daily profit of 2%. My account balance rose to $950, but one day, without my knowledge, my balance was withdrawn and blocked. I was informed that I had "earned" 1 ETH and needed to deposit a certain amount of money to access th...

Crypto.com has put a hold on $36,000 of my funds in my Defi Wallet. In order to lift the obstruction, they are requesting an extra $16,000. I contacted customer service at Crypto.com for help, but every representative I spoke with provided me with conflicting information. I've already put down $500...

This company is undoubtedly a scam. My funds have vanished. I downloaded the Crypto.com DeFi Wallet application and deposited approximately 2679 USDT (around 85 thousand TL). It promised a certain daily profit, but when I opened the application about one day later, it directed me to a raffle, and I ...