Transferred from Crypto.com to DeFi Wallet but Funds Are Missing
I transferred ₺5000 from my Fiat wallet on Crypto.com to my DeFi Wallet to purchase and store meme coins. However, I am unable to buy the coins, and my funds have not been returned. It has been a week, and despite reaching out to customer support multiple times, I have only received vague responses with no resolution. This situation has left me frustrated and feeling ignored. I trusted Crypto.com for secure transactions, but this experience has been disappointing. I demand immediate action to locate my funds or provide a full refund. Crypto.com must take responsibility and resolve this issue promptly to avoid further inconvenience for its users.
Hello, I hope you're doing well. I have a complaint about the crypto.com app. They still haven't processed my refund despite me writing to them multiple times. They keep saying it's under review, and I've experienced a financial loss. They only say it's under review, and it's almost been a month despite me providing everything necessary.
