Transferred from Crypto.com to DeFi Wallet but Funds Are Missing

I transferred ₺5000 from my Fiat wallet on Crypto.com to my DeFi Wallet to purchase and store meme coins. However, I am unable to buy the coins, and my funds have not been returned. It has been a week, and despite reaching out to customer support multiple times, I have only received vague responses with no resolution. This situation has left me frustrated and feeling ignored. I trusted Crypto.com for secure transactions, but this experience has been disappointing. I demand immediate action to locate my funds or provide a full refund. Crypto.com must take responsibility and resolve this issue promptly to avoid further inconvenience for its users.