I purchased approximately 40,000 CRO coins on the Crypto.com exchange in 2022 and also had approximately 250 USDT in my account. I hadn't logged in for a long time, and today, when I tried to log in, I received an SMS saying "Crypto.com App Login Attempt. You cannot access the app at this time. Please contact Customer Support if you have questions. B043," and I was unable to log in to the app. When I contacted customer service, I was informed that my account had been automatically closed due to prolonged inactivity and would not be reopened. However, no explanation or solution was provided regarding my CRO coins and USDT balance in my account. I was not given any warning or notification before my account was closed. My registered email address is: Hopa.08.m***@gmail.com. My account was fully active and I had no identity verification or contract issues. I request that Crypto.com transfer my CRO coins or the USDT equivalent in my account to another exchange account. I urgently need a solution to prevent the loss of my assets that I hold for long-term investment purposes.
In 2022, I purchased approximately 40,000 CRO coins on the Crypto.com exchange, and my account also held around 250 USDT. I hadn’t logged into my account for quite some time, but when I tried to log in today, I received the following SMS: “[Crypto.com App Login Attempt] You cannot access the App at...
I've been unable to access my Crypto.com account for a whole month now. I've sent 10 emails to customer support, but it seems like no one has been abl...
I am a customer of Crypto.com and have been regularly sending money without any issues. My account is active, and all necessary verifications have been completed. However, when I needed to withdraw funds (USDT) last Saturday, my account would not allow it. It keeps prompting me to contact support. I...
I attempted to withdraw cryptocurrency through the Bybit mobile iOS app using my account linked to the number 0543****710. Although I repeatedly entered the email verification code correctly, the system failed to accept it. After several attempts, my account was locked for 24 hours. Currently, I ha...
When I tried logging into my Crypto.com account, I kept receiving the message: "Sorry, there was an issue processing your request. Please try again later or contact s******@crypto.com." I decided to delete the app and reinstall it, but now it won’t accept my account credentials at all. This is incre...
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