I used Crypto.com for about 4 years, actively selling NFTs. As my business grew, I needed more accounts, so I created additional ones. The platform only required an email and phone number for registration, so I proceeded and transferred funds into the new account. However, I soon realized that buying and selling wasn’t possible without full registration.
I contacted Crypto.com support, and they informed me that one person cannot have multiple accounts. However, I was never asked for identity verification during signup, so I didn’t knowingly violate any rules. They decided to close my new account without returning my funds. Later, they also shut down my 4-year-old account without warning, claiming a policy violation.
I repeatedly requested the return of my funds (around $1,000), but they keep telling me to "wait." It has been 6 months, and support barely responds—when they do, they simply say, "You are no longer eligible for assistance."
Crypto.com has effectively seized my money, and I am preparing for legal action. Return my funds immediately! This platform is an absolute disappointment.
I have been using the Crypto.com platform for about 4 years. At one point, I needed more accounts because one was not enough. I created a second account using a different email and phone number, transferred money into it, and realized I could not perform any trades without registering in the applica...
Crypto.com’s payment system is incredibly frustrating and poorly managed. I attempted to process a payment, but they claimed the transaction failed because I didn’t include my email in the explanation field. The funds were deducted but added back to my balance, forcing me to repeat the transaction. ...
I've been unable to access my Crypto.com account for a whole month now. I've sent 10 emails to customer support, but it seems like no one has been abl...
I sold my NFT on OKX's marketplace and planned to buy it back at a lower price. However, instead of completing the transaction, the smart contract deducted my funds but never delivered the NFT. I have now lost $10,000, and despite repeated emails to customer support, I receive no response. OKX has ...
As if my Crypto.com membership were active, I get verification code requests via SMS every single day. Even though I'm new to the concept of investment platforms like this one, I have never enrolled in any of them. Since my account is dormant, I am unable to contact customer support and am perplexed...
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