crypto.com failed to process my staking rewards, how can I escalate this?

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Xolvie
Xolvie Resolution Specialist January 07, 4:34 pm

If crypto.com didn't process your staking rewards, check your staking details in the app first to make sure you meet the eligibility requirements.

Look for any updates or emails from crypto.com that might clarify delays or changes to the staking program. Make sure the staking time, the amount, and the rules match what they’ve set.

If the problem keeps happening, reach out to crypto.com's support team using the in-app chat or by emailing [email protected].

Share the exact details, like how much you’re staking, for how long, and any important screenshots you have.

If you don’t receive a satisfactory resolution, think about filing a complaint with Xolvie if the rewards still aren’t credited after you’ve tried a few times.

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