If crypto.com has delayed your withdrawal for several days, first check the transaction status in the app.
Check for any notifications or emails from crypto.com about the delay, since outstanding identity verification, compliance checks, or network congestion may cause problems.
To avoid further delays, ensure that all of your account information and papers are up to date.
Contact crypto.com's support team via in-app chat or by email at [email protected]. Provide information such as the transaction ID, withdrawal amount, and wallet address involved.
Request an update and describe the urgency of the situation. If you receive a slow response, be persistent but professional.
If the delays continue, escalate the situation by submitting your complaints free of charge to Xolvie.
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