On January 17, 2025, while I was abroad, I deposited funds into my Crypto.com TL Cash account using my friend’s bank account. To avoid any issues, I immediately informed customer support of the situation. However, as of January 20, 2025, the funds still haven’t been credited to my account.
What’s more frustrating is the lack of proper assistance from customer support. The responses feel robotic and fail to address my specific concerns. The repeated “We’ll get back to you shortly” message has stretched into over four days, and I’m still being ignored.
If there’s an issue, I’ve asked them to cancel the transaction and return the money, but they continue to keep me waiting with no resolution in sight. Crypto.com, please prioritize this issue and process my deposit immediately. This experience is unacceptable for a platform claiming to be reliable.
On January 24, 2025, at 18:53, I transferred ₺11,253.59 from my Kuveyt Türk BTC account to my BTC Türk account, yet as of 22:02, the funds have still not been credited to my balance. I contacted BTC Türk live support, and they kept insisting that the issue was on the bank's side. However, when I sp...
On July 27, 2025, I submitted a withdrawal request of 0.00183817 BTC from FreeBitcoin to my Binance account. However, even after all this time, the withdrawal has still not been processed, and the funds have not arrived in my wallet. This is the first time I have experienced such a delay on this pla...
I transferred ₺5000 from my Fiat wallet on Crypto.com to my DeFi Wallet to purchase and store meme coins. However, I am unable to buy the coins, and my funds have not been returned. It has been a week, and despite reaching out to customer support multiple times, I have only received vague responses ...
Comments