I purchased the Creality K1 Max expecting a reliable, high-quality 3D printer. Unfortunately, after updating the slicing software, the printer’s nozzle scraped and damaged the print bed during a job. This is unacceptable for a product in this price range.
I contacted Genix, the only authorized service provider, but getting in touch with them was a nightmare. When I finally reached someone—a woman from the support line—she was completely uninterested and unhelpful. No real technical support was offered, and I was left with a scratched build plate and a device I can no longer trust or use.
I own a Creality K1 Max 3D printer, and it's still under warranty. A few weeks ago, the nozzle got clogged during a print. I paused and shut down the printer to clear the blockage. When I turned it back on, it asked if I wanted to resume the print. Since the job had just started, I pressed "yes." T...
I bought a Creality K1 3D printer just two weeks ago, and it suddenly stopped working with constant error codes. The main issue was “nozzle failed to heat,” and it happened out of nowhere. I didn’t change any settings or do anything unusual. When I tried to replace the nozzle, I realized how overly ...
I purchased the Creality K1C 3D printer, which was delivered to me on February 19, 2025. To my frustration, the device malfunctioned just 15 days later, on March 7, 2025. I contacted customer service immediately, and while they opened a support case, it was closed without resolution—apparently, I wa...
I was initially happy with the 3D printer I purchased from Creality. When it first arrived, everything worked smoothly and the prints came out just as expected. But over time, the print quality has noticeably declined—and now I’m dealing with serious bed adhesion issues. Prints no longer stick prope...
My experience with the Creality Ender 3 S1 Pro has been a huge disappointment. I bought this printer with high hopes, expecting reliable performance and quality prints. But from the very beginning, I struggled to get anything usable out of it. I barely managed to print two models before running into...
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