Creality 3D Printer Stopped Printing and Shows Error Messages
On December 10, 2024, I purchased a Creality 3D printer from the A101 store in Konak, Izmir. The device malfunctioned within a short period of time, stopped producing prints, and began displaying error messages on the screen. However, I have been unable to find a solution either through the store or through technical service.
Because I was unable to find an authorized service center for the device, I sent it to two or three different service centers, and all of them requested payment for the repair. Since the product is still under warranty, I do not accept these charges. When I contacted the A101 store where I purchased the product, I was also not given any explanation, guidance, or support.
I request that this warranty-covered malfunction be repaired by an authorized technical service center without charging me any fees, and that the A101 store provide me with the necessary guidance and support throughout this process.
