I enrolled in a course on Coursera that was advertised as free. After completing the test, I learned that receiving a certificate requires payment. However, no information about the certificate cost or payment process was provided during enrollment or throughout the course.
Upon further investigation, I found that while the course itself is accessible for free, the certificate is not. Despite this, there is no clear disclosure about the fee on the course’s webpage. I couldn't find any explanation about how to pay or how much it would cost.
I feel misled by the lack of transparency regarding the certificate fees. I need clarity on the exact cost and payment process for obtaining the certificate. Coursera should provide upfront information about all associated costs to prevent users from feeling deceived. Please address this issue promptly and improve your communication.
I enrolled in a course on Coursera that offered a one-week free trial. Being a student, I carefully considered my options, but at the end of the trial, Coursera charged me $50 (₺1600) without any prior notification. For a student, this is a significant amount. A simple email reminder before the char...
I signed up for a one-week free trial on Coursera, but on the fourth day, I lost access to the site. This issue prevents me from using the remaining trial period and, more importantly, from canceling my subscription before the trial ends. I am now concerned that I will be charged a significant fee d...
I am unable to access my Coursera account, as the login button does not redirect me to any page. This issue has completely blocked my access to the platform and my courses, which is a significant problem. I’ve been actively participating in various programs on Coursera, but for the past few days, c...
I am very frustrated with Coursera as I have been unable to log into my account and access any of my courses or lessons. Despite sending multiple emails to their support team, the issue remains unresolved, leaving me stuck with no progress on my learning goals. I have paid for these courses, and th...
For the past 5-6 days, I have been unable to access my courses on Coursera due to persistent errors on both the website and the app. Despite trying different devices and browsers, the problem remains unresolved. I keep receiving a “data not found” error, and at times, buttons don’t respond at all. ...
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