I am a citizen of the Republic of Türkiye, currently living independently and struggling with high inflation and a very low income compared to global standards. I initially signed up for a one-week trial to explore the course, but due to unexpected family issues, I had to change my residence and travel between cities. As a result, I did not realize that the trial had ended. Due to the ongoing economic crisis in my country, the $59 charge converted to approximately ₺2500 which is nearly one-tenth of my monthly salary. Unfortunately, I didn’t attend or benefit from any course content, yet a significant portion of my limited income was withdrawn. Please understand the seriousness of my situation and consider revising your policies in light of the economic conditions in different countries. I urgently need a refund to be able to pay my essential bills this month. Thank you for your understanding.
Dear Coursera Team, My name is İdil S. U., and I signed up for a Coursera course in September 2024 using the 1-month free trial. I believed I had canceled the subscription, but later discovered on my family’s credit card statement that the subscription was still active until July 8. As a student w...
I enrolled in a course on Coursera that offered a one-week free trial. Being a student, I carefully considered my options, but at the end of the trial, Coursera charged me $50 (₺1600) without any prior notification. For a student, this is a significant amount. A simple email reminder before the char...
About nine days ago, I paid ₺260 by credit card on Superprof to take a trial lesson with A** G*****. However, after two days without any response to my lesson request, I canceled it. The site shows that the request was canceled, and normally, when a lesson is not accepted, the payment should be auto...
I downloaded the Bright English for Beginners app and used it for just one day as part of the 7-day free trial. I quickly realized it wasn’t beneficial for me, so I planned to cancel it within the same week. I assumed the free usage period included April 11, so I waited to cancel later that day. But...
Bright Learn Fast advertises a 7-day free trial, but when I downloaded the app on June 28, 2025, I was instantly charged ₺1159.99 for a two-month subscription without any clear warning. There was no way to actually experience the free trial they promised. Instead, the moment I clicked “continue” to ...
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