I unenrolled from a Coursera course but was still billed, how do I request a refund?

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Xolvie Resolution Specialist July 02, 3:12 pm

If you dropped out of a Coursera course but were still charged, you can get your money back by going to the Coursera Help Center and making a help request.

Give information about your account, the name of the school, and the date you dropped out. Coursera usually gives refunds within 14 days of payment, but this can change for each course or program.

Add any confirmation emails or pictures that show you were unenrolled before the billing date to make your case stronger.

This proof will make it easier for Coursera to check your claim and process your return.

Remember to act quickly, because waiting too long could make it harder for you to get your return.

If you don't get an answer quickly, you might want to file a complaint on Xolvie to get help.

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