First check the My Accomplishments page after logging in. Certificates remain accessible unless your account was deleted.
If the course isn't visible, it might be due to subscription expiry or platform changes.
Re-enroll in the course via its main page. Often, previous progress is retained even after re-enrollment.
If issues persist, contact Coursera Support through the Help Center. Provide details like course name, completion date, and any proof of completion.
Coursera is generally reliable, but occasional glitches can occur. Prompt communication with their support team typically resolves such issues.
If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.
Related Complaints
Unable to Access Coursera Account, Courses and Certificates Unavailable
I am very frustrated with Coursera as I have been unable to log into my account and access any of my courses or lessons. Despite sending multiple emails to their support team, the issue remains unresolved, leaving me stuck with no progress on my learning goals. I have paid for these courses, and th...