I am unable to access my Coursera account due to an issue that only occurs when the account language is set to Turkish. After clearing cookies and logging in with a different Google account, I discovered the platform works perfectly in all other supported languages, including English. However, switching back to Turkish triggers a syntax error, making the site completely unusable.
I contacted Coursera’s support team and shared screenshots of the issue. They acknowledged the problem and said their engineers are working on a fix. However, they asked me to wait 14 days before creating a new support ticket if the issue persists.
This delay is unacceptable. I’m paying ₺60 monthly and cannot access any courses during this time. With many lessons to complete, I am losing both time and money. Coursera must resolve this issue immediately and compensate users for the inconvenience caused.
I am very frustrated with Coursera as I have been unable to log into my account and access any of my courses or lessons. Despite sending multiple emails to their support team, the issue remains unresolved, leaving me stuck with no progress on my learning goals. I have paid for these courses, and th...
I am unable to access my Coursera account, as the login button does not redirect me to any page. This issue has completely blocked my access to the platform and my courses, which is a significant problem. I’ve been actively participating in various programs on Coursera, but for the past few days, c...
Dear Coursera Team, My name is İdil S. U., and I signed up for a Coursera course in September 2024 using the 1-month free trial. I believed I had canceled the subscription, but later discovered on my family’s credit card statement that the subscription was still active until July 8. As a student w...
For the past 5-6 days, I have been unable to access my courses on Coursera due to persistent errors on both the website and the app. Despite trying different devices and browsers, the problem remains unresolved. I keep receiving a “data not found” error, and at times, buttons don’t respond at all. ...
I’ve been unable to access my registered Coursera course for two days now. After completing a quiz and refreshing the page, the course stopped loading properly. I contacted Coursera's support center and tried several troubleshooting steps, including switching browsers and clearing cookies, but the i...
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