On October 15, 2025, a charge of $38 was made from my Coursera account without my knowledge. I had not purchased any service or subscription, so I cannot understand why this charge was applied. The account associated with this transaction is a***********@gmail.com.
This is the first time I have experienced such an issue, and I canceled my subscription immediately afterward. However, I have not received any response from Coursera customer support so far.
I am requesting that this unauthorized charge be refunded to me as soon as possible. I want my money back; otherwise, I will escalate this matter to law enforcement and pursue further action against Coursera.org.
On December 2, 2025, my credit card was charged a subscription fee through Coursera for order number 440248861 without my knowledge or explicit consent. Although I noticed the transaction about 20 minutes later and canceled the subscription, the charged amount has not been refunded to me. I became ...
I signed up for Coursera’s 1-week free trial and decided not to continue, as I did not want to pay the $60 fee. During cancellation, they offered me a $30 discounted plan, which I initially accepted. However, due to my financial situation this month, I changed my mind and canceled the subscription a...
I recently noticed that Coursera has been charging my account $50 per month for three months, even though I do not have an active subscription. My account does not show any active membership, and I have never enrolled in any courses. When I reached out for support, I only received automated bot res...
I am very frustrated with Coursera as I have been unable to log into my account and access any of my courses or lessons. Despite sending multiple emails to their support team, the issue remains unresolved, leaving me stuck with no progress on my learning goals. I have paid for these courses, and th...
While using Superprof, I believed that I had purchased only a one-month subscription. However, without my knowledge or consent, the second month’s fee...
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