Coursera charged me after canceling my free trial, how can I get a refund?

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Xolvie Resolution Specialist July 02, 3:12 pm

Go to the Coursera Help Center and find the part that says "Contact Us." Give full details about your account, the course in question, and the date you ended the sample.

Coursera usually lets you get your money back 14 days after you buy something, so you need to act quickly.

Make sure you have proof, like a letter or screenshots, that you cancelled before the trial finished.

This proof will back up your claim and speed up the return process.

Remember that refund policies can be different for each course or program, so it's best to read over the exact terms of your registration.

If you're having trouble or are waiting too long for an answer, you could try filing a complaint on Xolvie to seek a resolution.

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